Residential aged care

With over 15 years’ experience working with residential aged care services, we have developed an exclusive suite of policies and procedures to guide operational functions and processes. Covering all departments, the 44 Expected Outcomes and legislative requirements including the Aged Care Act, health and safety and human resources. Our audit tools and process support the implementation of these policies and procedures. These systems have been used in over 200 aged care services across Australia since 1998. We work with you every step of the way to ensure they are implemented in your facility with the highest level of understanding.

These are our products:

  1. Management Systems Manual (including finance, human resource management, health and safety, maintenance and infection control)
  2. Residential Aged Care Position Descriptions
  3. Health, Personal Care and Resident Lifestyle Manual
  4. Fire and Emergencies Manual
  5. Hotel Services (including cleaning, laundry and food services; not food safety plan)
  6. Audit tools for the residential aged care Accreditation Standards
  7. Product updates

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for Residential aged care products
Choose required services:

1. Management Systems Manual2. Residential Aged Care Position Descriptions3. Health, Personal Care & Resident Lifestyle Manual4. Fire and Emergencies Manual5. Hotel Services6. Audit tools for the 44 RAC expected outcomes7. Annual updates for the audit tools8. Annual Product updates via email9. Complete Package (1-6)