Our Team

Her incredible team of specialist consultants are passionate about providing the best possible experience for Erigo’s clients and in serving the community as a whole – in short, we love what we do.

Karen is an expert in the Aged Care Quality Standards and aged care regulatory requirements, and in assisting aged care organisations with analysing and implementing governance and quality systems and practices to meet and exceed the Quality Standards and legislative requirements. She has been an employee in, or Consultant to, the public, private, not-for profit, indigenous, religious and ethno-specific health and aged care industries. She is a qualified trainer and has presented at various events/organisations.

Her responsibilities have ranged from clinical nursing and management, auditing, general manager, operational consultant and management system developer and trainer. Karen is responsible for all aspects of her business, and, for her clients, implementing and monitoring operational management systems, training and evaluation. Karen provides expert strategic and operational advice as well as having extensive experience in risk management and strategy.

Passionate about improving the quality of care and services for her elderly and healthcare clients, Karen’s single-minded dedication and passion for the work she does, has forged her career to date and shaped her exponential success. Her visionary approach to providing quality care and uncompromising dedication to improving the quality of care services for the elderly and healthcare clients, has positioned the Erigo Group at the top of their field.

Emma has many years of clinical education, preceptorship, coaching and mentoring experience and has had hands-on involvement with a graduate nurse ‘transition to practice’ program over the last 4 years. Emma has developed and facilitated many engaging workshops for nurses and care staff over her long career. She is passionate about learning and is currently pursuing further studies in mind­-body medicine with a focus on improving health and aged care worker wellbeing.

Combining this with his formal qualifications as a Futurist he can use a set of skills that can see what the future looks like and how organizations are best placed to get there before the future arrives.

He has applied his skills as both a CEO and a consultant for many not-for-profit organisations and placing them at the forefront of developments and the future.

He has developed the only full Consumer Directed Care model used in aged care and has several organizations around Australia using this model.

He is currently working with over 75 clients across Australia ranging from large, medium to small sized organizations. Consultancy includes working with organizations that provide primary health care, public health, aged care and disabilities services in metropolitan, regional, rural and remote regions of Australia. Each of these organizations are different and require specialized advice that matches their circumstances and operations.

She now provides independent consultancy services and is Director and Co-Founder of Tell Touch, a unique aged care specific complaints feedback app and is our expert consultant. Diana has presented papers at state and national level, including Better Practice, LASA conferences, Change Champions, NSW Health and the Australian General Practice Network.

Her responsibilities have ranged from consulting with and mentoring as well as developing training programs for local community care providers, facilities, staff and stakeholders, as well as community groups including: ACFI funding, auditing and resource placement, continuous quality improvements, the Aged Care Quality Standards, document and evaluate, identify opportunities for financial increase in revenue and more.

Stephanie designed a Virtual Reality education program for use in supporting staff and mentorship as well as founding an NDIS organisation that provides respite support to the disability sector. An impressive leader, Stephanie builds strong client relationships and has the ability to empower others to excel in their roles. Currently Consulting for Erigo, she brings a wealth of industry knowledge to the team.

Janis is a member of the Australian Human Resources Institute (AHRI) and the Australian Institute of Health & Safety (AIHS). Janis has been an active member of various industry advisor committees and does appreciate and understand the issues facing aged care employers.

Janis is now working as a Human Resources Consultant across the aged and community services sector. Janis has expertise in all aspects of HR, including roster reviews, training, OH&S audits/ risk assessments, policy reviews and WorkCover claims management.

Her expertise includes aged care provider readiness, policy development, incident and complaints management, grant and tender writing, and alignment with the Strengthened Aged Care Quality Standards. Sue has worked with aged care organisations, including Aboriginal-controlled services, to ensure safe, compliant, and consumer-centred care.

She is also on the Board and governance and clinical committees of an aged care provider, contributing strategic insight and operational knowledge to support continuous improvement.