The Most Comprehensive Policy Suite Designed for Residential Aged Care and Home Care Services
Compliance Made Simple. Care Made Exceptional.
Are you overwhelmed by constant regulatory changes, accreditation requirements, and documentation demands?
We’ve got you covered.
Our expertly developed suite of clinical and operational policies and procedures is designed to take you from setup to accreditation—and beyond—with confidence and ease.
Whether you’re just starting out or scaling your services, our documents help you meet every requirement without the stress, guesswork, or risk of falling behind.
Why Providers Choose Our Policy Suite
✅ Complete Coverage: Clinical and operational documents tailored to aged care and home care—no gaps, no guesswork.
✅ Always Up to Date: Aligned with the latest industry standards, legislation, regulations and the Standards and subordinate legislation.
✅ Audit-Ready at All Times: Be prepared for unannounced visits, accreditation reviews, or internal audits.
✅ Expert-Crafted, Industry-Tested: Written and reviewed by experienced consultants who understand what assessors look for.
✅ Easy to Customise: Professionally formatted, editable documents ready to adapt to your service model and branding.
Focus on Care, Not Compliance
Imagine confidently delivering quality care—knowing every policy, procedure, and guideline you need is already taken care of.
No more scrambling. No more uncertainty. Just clear, compliant documentation at your fingertips.
Ready to Future-Proof Your Service?
Join the growing number of aged care and home care providers who trust our policy suite to protect their business and elevate their service.
Get access to our full suite today and take the first step toward effortless compliance. Download the Pricelist and Order form.
residential
Residential aged care – policies and procedures
Support Compliance. Elevate Care. Empower Choice.
At Erigo, we know that excellence in residential aged care goes beyond meeting standards—it’s about fostering dignity, respect, and autonomy for every individual in your care.
That’s why we’ve developed the most comprehensive set of residential aged care policies and procedures on the market—carefully tailored to the unique clinical, operational, and legislative demands of residential care settings.
Our documentation suite is more than a compliance tool—it’s a framework for delivering consistent, person-centred care that puts consumer choice at the heart of everything you do.
Whether you’re preparing for accreditation, onboarding new staff, or refining your day-to-day operations, our policies and procedures give you the confidence to deliver safe, high-quality care—while remaining aligned with the latest aged care reforms and the Standards and subordinate legislation.
What’s inside?
- End-to-end coverage of clinical and operational procedures
- Aligned with current legislation, industry standards, and accreditation requirements
- Built around the principles of dignity, choice, and independence
- Designed for real-world use—clear, practical, and fully customisable
You get: - Audit Tools and other resources
External and other relevant resources - Fire and emergencies policies, procedures, work instructions and forms
- Governance and management policies, procedures, work instructions and forms
- Hospitality Services policies, procedures, work instructions and forms
- Human resources policies, procedures, work instructions and forms as well as Position Descriptions
- Person-centred care polices, procedures, work instructions and forms
- Access to your documents via the cloud to download and customise at your leisure.
Empower your team. Protect your business. Deliver care that truly makes a difference.
home
Home Care – policies and procedures
Flexible Support. Personalised Care. Seamless Compliance.
Delivering high-quality care in the home requires more than compassion—it demands structure, clarity, and full alignment with evolving legislation and industry standards.
Erigo’s Home Care Policies and Procedures suite is designed to give home care providers the confidence, tools, and compliance framework needed to operate efficiently and deliver truly person-centred services.
Our comprehensive documentation ensures your team is supported every step of the way, from onboarding and service delivery to risk management and ongoing improvement. At the heart of every policy is the unwavering belief in individual choice—because people deserve to live safely and independently in the way that suits them best.
Whether you’re delivering Commonwealth Home Support Programme (CHSP), Home Care Packages (HCP), or privately funded services, our suite equips your team with practical, audit-ready, and up-to-date guidance.
What’s inside?
- Full set of operational and clinical procedures specific to home care delivery
- Aligned with the Strengthened Aged Care Quality Standards, latest regulatory changes and legislation
- Built around the principles of dignity, autonomy, and personalised care
- Ready-to-use and fully customisable for your service model
You get: - Audit tools and other resources
External and other relevant resources - Fire and emergencies policies, procedures, work instructions and forms
- Governance and management policies, procedures, work instructions and forms
- Hospitality Services policies, procedures, work instructions and forms
- Human resources policies, procedures, work instructions and forms as well as Position Descriptions
- Person-centred care polices, procedures, work instructions and forms
- Access to your documents via the cloud to download and customise at your leisure.
Empower your workforce, meet compliance with ease, and deliver care that reflects the values and choices of every individual you serve.